Nothing is more embarrassing for the team—and the entire agency—than a missed deadline or task error caught by a client. A press release shouldn’t go out late, an article deadline shouldn’t be missed, and the approval process shouldn’t be held up because of a tardy team member.
How do you keep every team member accountable, when the flow of tasks and information never stops?
Yes, agencies can use chat capabilities, texting, Skype, traditional meetings and spreadsheets to keep details together. However, many agencies juggle so many assignments for numerous clients that meetings, spreadsheets, and chat functions just aren’t enough.